Frequently Asked Questions

For your safety, we recommend using it after fully charged.

We have a 12-month warranty for all the products. Please feel free to contact our afters-sales email: support@petopiaaa.com. We'll give you a tailored solution once we receive your message.

We'll arrange the shipment within 1 to 2 working day and it takes about 7-15 days normally. For more informations:

Yes, you can. We cover warranty for all our products to ensure you all have a great use experience. For more informations:

If you have questions and wanna track the item, please directly email us via support@suprent.com or send us a message on Facebook/Instagram. We'll check for you. Thanks.

You can enjoy free shipping when the payment is over $39.99.